Rental Contract

MOLOKAI VACATION PROPERTIES
189 Makanui Road, KAUNAKAKAI, HAWAII  96748
(808) 553-8334 phone
Guest Reservation and Rental Contract

Molokai Vacation Properties, Inc is an offsite Property Management Company and Real Estate Sales. We are located in town at 130 Kamehameha V Hwy, Kaunakakai, HI 96748.  Mailing address is 189 Makanui Road, Kaunakakai, HI 96748.

RESERVATION:

One hundred percent (100%) of base rental amount is required at time of reservation plus a non-refundable reservation fee of $30.00, unless approved by MVP.  We strongly recommend the optional Travel Insurance shown in your quotation for consideration in lieu of our cancellation fee.  A valid credit card number will be required for online or phone reservations.

A tentative reservation can be placed without prepaid rent to hold property for up to 3 days but will not be binding unless reservation fee is received within 3 business days of placement.  A Tentative Reservation will also be void if another Reservation comes in for the same time frame and property having immediate rental monies.

A valid credit card number is required so that the Owner can reasonably recover cost of damages incurred accidentally or willfully by Guest(s) if not covered by the damage waiver.  Please read information regarding damage waiver in detail – this is separate from the Travel Insurance plan.

Payment of a reservation may be paid by personal check, money order, cashier’s check, VISA, MasterCard, American Express, or Discover. Checks should be made payable to Molokai Vacation Properties, Inc. 189 Makanui Road,  Kaunakakai,  HI 96748.  If there is a balance it is required to be paid 30 days prior to arrival.  No checks will be accepted for balance due on arrival unless received one month prior to arrival date. Any check returned by the bank for whatever reason will be charged a $50.00 statutory fee and possible cancellation of Reservation and all rights and privileges hereunder. Meeting the satisfactory standards listed on the check-in/check-out packet will help ensure you will not be charged for any excess damage costs. Late check-outs are not permitted during peak season Dec through April. During off-season, late checkouts may be considered but must be approved in advance.

DAMAGE WAIVER FEE, DAMAGES AND MISSING ITEMS:

A $45  nonrefundable Property Protection is optional for all reservations. Manager requires a valid Visa, Master Card, American Express or Discover Card number on file in addition to the $45 Property Protection.  The Property Protection is a nonrefundable Fee that relieves Guests of the cost for accidental damage to the Rental Property and/or contents, not to exceed the amount of coverage up to $1500.00. The unintentional and/or accidental damage must be reported immediately to management in order for the Property Protection to activate. Accidental damages beyond $1500.00 will be charged to the guest using their credit card on file.

The Property Protection does not cover intentional damage, theft, unauthorized entry into the owner’s supply closet, unauthorized pets, extensive cleaning required at check-out, smoking, exceeding occupancy limits or parking limits, and any other charges/polices in Manager’s Rental Policies and Rental Agreement including any fines imposed on Manager by the City, County, State or Home Owner Association as the result of violation of any law, ordinance, rule or regulation or any fines or costs levied against Guest or visitors of Guest (Excess Damage Costs). Guest will be notified of any Excess Damage Costs by phone and/or in writing. Any Excess Damage Costs will also be charged immediately to the Guest’s credit card. Guest, by signing above, assumes full responsibility for any items found to be missing and any damage due to misuse, negligence or action on Guests or Guests’ visitors part, except in the case of normal wear-and-tear reported to Manager within 48 hours of Check-in.

PAYMENTS:

If you have secured the rental property with prepaid rent and reservation fee, then it is understood between both parties that you accept the rental terms and conditions as stated in this contract. The payment schedule is as follows:

At time of reservation: 100% of base rent plus, and all other reservation fees and travel insurance as offered

TRAVEL INSURANCE:

Travel Insurance is offered to help protect your vacation investment. While this insurance is optional, some of our owners are currently paying for the travel insurance in behalf of their tenants as an extra incentive.

The Travel Insurance Plan covers the rent and reservation fee paid for the home or condo you reserved. It does not reimburse for the insurance premium regardless of who purchased. Travel Insurance premiums are non-taxable, are non-refundable, and are due with Initial reservation payment regardless of whether purchased by tenant or by owner.

All guests can view a brochure outlining the travel insurance along with the Rental contract on our website, https://mymolokaivac.rentalguardian.com

To speak with a Travel Insurance representative, please call our office and we will give you their number.

Travel Insurance is normally purchased by the guest when you make your initial rental payment.* Once the insurance policy number is received by Molokai Vacation Properties Inc., it is non-refundable and immediately in effect.

CANCELLATIONS:

If you choose to decline the Travel Insurance no monies can be refunded unless the property is re-rented at no financial loss to the homeowner and to Molokai Vacation Properties, Inc. If that occurs, a $100.00 cancellation fee will be charged.  We will do our best to re-rent your reserved accommodation for the same rate and time period but cannot guarantee in any way that a replacement can or will be found. All cancellations must be received in writing, by fax or by Email, at which time the property will be placed as available on our online reservations system. Cleaning fees will be refunded to your credit card on file. Please note the timeframes below:

CANCELLATIONS, DATE CHANGES AND PROPERTY CHANGES*

  1. Condominium rentals: MVP will retain $200 if cancelled outside 30 days,  nonrefundable if within 30 days of rental.
  2. House rentals: MVP will retain $200 if cancelled outside 45 days, nonrefundable if within 45 days of rental.
  3. Any Monthly rentals: MVP will retain $200 if cancelled outside 60 days, nonrefundable if with in 60 days of rental. 

Cancellations, reservation date and property changes occurring less than the stated minimum days required will result in possible forfeiture of initial reservation payment, rent, taxes and fees unless optional Travel insurance is in place and applicable.

*Note: See Trip Insurance information above

ACCOMMODATIONS:

Our rental properties are privately owned and reflect the tastes of its owner(s); therefore, please do not rearrange the furniture. Properties are furnished with linens, towels, coffeemaker, color television, dishwasher, ice maker or ice trays, microwave, pillows & blankets, toaster, and rice cookers.  Most have BBQ Grills and Washer/dryer in the  unit or on properties. MVP starts you out with supplies and then the guest would replace as needed. Every effort is made to assure accurate descriptions with no misrepresentation intended.  Substitutions and refunds will not be made upon arrival for any reason.

REPAIRS/RIGHT OF ENTRY/REFUNDS:

Report all inoperative and/or missing equipment to MVP Rental Manager immediately as service must be scheduled and may require ordering parts. Problems will be attempted to be corrected as soon as possible. Priority is given to refrigeration, plumbing, water or electrical problems. To accomplish repairs, Agent or authorized employee, repairman and landlord will have right of entry.  With power outages sometime Internet can become unavailable and must be dealt with directly through the service providers. Phone Numbers for service providers is in the unit.  No refunds will be issued due to malfunctioning equipment/appliances, mechanical failures of appliances and electronics, interruption/loss of utilities (including cable), damage to Guest’s belongings caused by the above, or inclement weather. Some rental properties are also listed for sale and a licensed sales agent may request brief entrance to property to show. MVP will make every effort to contact you in advance to minimize any disruption to your vacation. If there is an impending hurricane, in which the Island of Molokai is in its path, and expected land fall is within 2 days, guests are charged for the days already spent on the island.

GUEST OBLIGATIONS:

(a) Reasonable and orderly conduct by all tenants in the leased residence with respect given to the terms of this lease, the property, the law, and the neighbors. Absolutely no gathering in any rental house per the COUNTY OF MAUI.  If any owner is fined, the fined will be passed on to the guest;

(b) Guest(s) is/are responsible for damages as outlined under Reservation & Damage Waiver;

(c) Guest(s) agree(s) to indemnify and save Agency and its employees free and harmless from any liabilities for any loss or damage whatsoever arising from related to, or in connection with rental of the premises, including but not limited to any claim or liability for personal injury or damage or loss of property which is made, incurred or sustained by Guest or guests of Guest except only such personal injury caused by the negligent or intentional acts of the Owner or his Agent. Should any of the terms of this agreement be breached by tenant resulting in legal action on the part of the Agent against Guest(s) and Agent prevails in court or a settlement is reached, Agent shall be entitled to collect from Tenant all costs or said legal action including, but not limited to, attorney’s fees.

(d). If staying in a house only one car per bedroom allowed up to 3.  Condos one per condo

If renting in a condo and/or gated community which has its’ own specific rules and regulations, rules of the association must be respected and followed or you will be in breach of MVP’s contract as well.

NON-AVAILABILITY:

Should the home confirmed by Guest(s) become unavailable for any reason, including sale of property prior to check-in date, MVP will inform Guest(s) when non-availability is absolutely certain. Every attempt to relocate Guest(s) to a comparable home will be made unless Guest requests a full refund in which case all monies will be immediately refunded less reservation fee and any travel insurance premium paid. Guest is responsible to pay any rental amount on an acceptable substitute rental home that exceeds the original reservation amount.

OCCUPANCY:

The lease period begins at check-in, which is no sooner than 3:00 PM on arrival date and ends at 10:00AM on departure date. Rentals are restricted to the specific number of occupants as described/advertised for each property. ALL RENTALS ARE TO FAMILY GROUPS AND RESPONSIBLE ADULTS ONLY. MVP will not rent to anyone under 25 (legal photo ID required upon request) and leaseholder must be in occupancy of said unit during the entire lease period.  If the rental unit is a condo and offers swimming pools, guest cannot invite additional guests to come and utilize the facilities during the guest’s stay. Failure to fully disclose such occasions is cause for immediate cancellation of lease with forfeiture of all funds. Rental rate and deposit are subject to increase at owner and agent discretion. Agent reserves the right to deny occupancy, evict and refuse refund to anyone at any time that appears to be detrimental to the property or violates policies outlined herein.

TELEPHONE:

If land lines are available, local calls from leased premises are free; however, long distance calls must be made with credit card or a long distance calling card. Unauthorized long distance charges via phone, fax or computer entail cost of charges plus $20.00 fee each. Some rental properties do not offer land line phone service where cell phone reception is adequate.

LOST AND FOUND:

Check thoroughly for your belongings before departure. MVP is not responsible for personal items left in the unit.  We hold recovered items for 10 days only and return (only upon request) for cost of shipping plus a $10.00 minimum handling fee. Firearms/weapons cannot be returned by mail, we will release to local law enforcement for appropriate actions.

AMENITIES:

Neighborhoods and Condo Complexes with pools have specific rules and regulations. MVP will not be held responsible for any amenities, which are closed for reasons out of our control such as maintenance or inoperable conditions. Use amenities at your own risk. Report all problems to MVP.  Shower before using the amenities; no glass containers allowed around pool area; no alcohol use or beverages consumed while in the pool.  Babies must wear a swim diaper.

KEYS:

Guest(s) is/are responsible for the safe security and return of unit keys. Guest will be charged a $50.00 re-keying charge for any lost key. Re-keying is for property security.  Upon departure front door Keys MUST be put back in the Lock Box and not brought to any manager’s office.

PETS:

Dogs are only permitted in MVP rental properties that are indicated to be Dog Friendly. A $100.00 non-refundable fee per dog is required for additional cleanings and pet pest control that may be required throughout the rental season. We do ask that the following rules be followed:

  1. Dogs must be current in all vaccinations to Hawaii requirements. .
  2. Please make sure pets are on a pest management system for fleas, ticks and heart worms.
  3. Dogs are not allowed on furniture unless using their own blanket or bed.
  4. Please remove any dog droppings by picking up after your dog. The yards and beaches are still for human use as well.
  5. Please obey the Maui County Leash Law.  Further information on the Leash law can be found on line.
  6. Any damages caused by pets to the property and or household goods will be charged to tenant accordingly. The non-refundable pet fee is not a damage deposit, nor will the Damage Waiver fee charged by MVP apply to pet damages.

Pet(s) in or on the premises of non-pet homes is/are a non-negotiable breach of lease with grounds for immediate eviction without refund and without exception. Your visitors may not bring pets to the premises. No puppies allowed; only domestic, housebroken, non-destructive adult pets shall be considered for properties that allow pets. Maui County require dogs to be leashed at all times when outside the property.

Only Molokai Shores Condo allow guests to have pets with Board Approval.

CLEANING/CONDITION OF PROPERTY:

Should a guest have concerns of the units cleanliness, a walk-through needs to be conducted shortly after check-in to review conditions of the property.  If this procedure cannot be done, Guest will need to email photos right after checking in for any kind of cleaning discrepancy.

Due to a need to professionally clean the Property, Check-in and Check-out times must be strictly enforced, especially during peak season. It is the responsibility of the Guest to leave the Property in a reasonably clean condition and to remove all Guest’s property (and trash) upon Departure. During stay, Guest agrees to bag and remove to designated pick-up area all garbage during posted trash collection dates. It is imperative that the Guest place the trash cans at the curb the night prior to the designated collection day and to retrieve the trash can after trash pick-up and prior to the end of the collection day if continuing in the rental unit. Prior to Departure, Guest shall clean all dishes (or run the dishwasher prior to leaving), bag and remove the trash from Property to outside, and start at least one load of linens and towels. If Manager’s cleaning service is required to spend more than the typical hours cleaning the Property or if a trip to the dump is required to haul away excess trash, an additional fee will be charged a $50.00 Dump Fees and will be charged against the credit card on file. Guest is responsible to ensure the grill is clean and ready to use for the next renter. Should the guest violate this rule, additional charges may apply. We do recycle on Molokai and bins for glass, cans and plastic bottles are on property.

PARKING:

Parking is limited to one vehicle based on available bedroom, and or 3 max at each home rental.  Condo association rules are one car per unit. Parking of boat trailers may also be regulated. Call for details. Autos must remain on paved, concrete, gravel or shell surfaces. Do not park on grass or in sand. No parking on streets.

NOISE ORDINANCE:

Molokai has a “noise ordinance” in effect after dark. All Guests agree to respect the Noise Ordinance and to use common sense in keeping noise volume low after dark. Any police enforcement actions by the City, County or Home/Condominium Association are at the sole risk and expense of the registered Guest and may result in Excess Damage Cost and/or immediate eviction and forfeiture of all amounts paid. Guest is to be mindful that this Property is located in a residential neighborhood or residential condominium. Guest is expected to be courteous to residents and guests, to be respectful of the rights of others, and to not be noisy.

SMOKING:

Smoking is forbidden inside the Property. Smoking is only allowed “outside” rental homes.  Please dispose of any cigarette or cigar butts correctly. Any thrown out cigarette butts found in the yard will be charged a $25 fee.  Evidence of smoking inside the Property will result in immediate eviction and forfeiture of all amounts paid and will result in additional $150 Cleaning Fee to Guest as Excess Damage Cost and will be charged against the credit card on file. If staying in a condo, please check with the Homeowner’s Association for designated smoking area. No Smoking allowed on any Lanai’s

LIABILITY AND DAMAGE:

Guest agrees to defend, indemnify and hold Molokai Vacation Properties, Inc. and owner harmless from any and all liability, claims, loss, property damage or expenses, arising by reason of any injury, death or damage sustained by any person, or to the property of any person, in or on the Property during the Term of this agreement, including Guest, additional invitees or visitors of Guest, where such injury, death or damage is caused by a negligent or intentional act of Guest, additional guest or any of Guest’s visitors or invitees.

FALSIFIED RESERVATIONS:

Any reservation obtained under false pretense will be subject to forfeiture of Monies paid and such party will not be permitted to check in and/or will be subject to immediate eviction with the forfeiture of amounts paid.

I have read and agree to all the above terms and conditions for my website reservation. I am aware that a representative will contact me to confirm this reservation and that cancellation policies apply.

I Agree*

800.367.2934 (Toll Free)
808.553.8334 (Direct)

Physical Address:
130 Kamehameha V Highway
Kaunakakai, Molokai, Hawaii 96748

Mailing Address:
189 Makanui Road
Kaunakakai, Molokai, Hawaii 96748